Our Refund Policy
How refunds work across ZeroCloak's free trial, monthly, quarterly, and yearly plans.
Last updated: June 1, 2026
01Our No-Refund Policy
ZeroCloak provides digital software and subscription-based services that are delivered immediately after purchase. Because access is granted instantly, all payments are final and non-refundable. By purchasing any ZeroCloak subscription, you acknowledge and agree to this No-Refund Policy.
02Why Refunds Are Not Offered
ZeroCloak provides instant access to premium security and traffic protection tools, including AI-powered cloaking, traffic filtering, analytics, bot detection, and fraud prevention. Once these digital services are activated, they cannot be returned, revoked, or restored to their original state. This policy helps protect our platform from misuse, fraud, and unauthorized access.
- AI-powered traffic cloaking
- Advanced bot and fraud detection
- Traffic analytics and reporting
- Server-side traffic filtering
- Security and access protection
03Before Purchasing
Please review your selected plan, included features, billing cycle, and pricing before completing your purchase. ZeroCloak is not responsible for refunds resulting from accidental purchases, incorrect plan selection, or changes of mind after payment.
04Renewing Your Subscription
All subscription renewals are processed automatically according to your selected billing cycle unless cancelled before the renewal date. Renewal payments are also final and non-refundable. You may cancel future renewals at any time to prevent additional charges.
05Payment Disputes and Chargebacks
If you experience a billing issue, please contact our support team before initiating a chargeback with your bank or payment provider. Unauthorized or fraudulent chargebacks may result in immediate suspension or permanent termination of your ZeroCloak account while the dispute is investigated.
06Technical Assistance
If you encounter any technical issues while using ZeroCloak, our support team will work promptly to resolve them. Technical problems do not qualify for refunds, as access to the digital service has already been provided.
07Need Assistance?
If you have questions about your subscription, billing, or account, please contact our support team. We aim to respond to all support requests within 24–48 business hours and will assist you as quickly as possible.
Have a question about this policy?
Contact our legal & compliance team directly.
