Terms & Conditions

By creating an account or using ZeroCloak, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using ZeroCloak on behalf of an organization, you represent that you have authority to bind that organization.

ZeroCloak provides real-time bot and invalid-traffic detection, automated blocking, geo/language traffic routing, landing page A/B testing, and IVT dispute-filing tools, delivered as a hosted software-as-a-service platform.

ZeroCloak is a traffic-quality and fraud-prevention tool. It is not designed or licensed for use as a cloaking system to conceal, mask, or misrepresent page content, offers, or destinations from ad-network reviewers, regulators, or any other party.

You must provide accurate account information and are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to use ZeroCloak only to detect and block invalid or fraudulent traffic on campaigns you own or are authorized to manage, and to route or test traffic to content that is consistently and accurately disclosed to ad networks and end users.

• No use of ZeroCloak to cloak, mask, or show different page content to ad-network reviewers, crawlers, or compliance bots than to real visitors
• No use of ZeroCloak to route traffic to or protect campaigns promoting illegal products, malware, or content prohibited by the applicable ad network's policies
• No filing of IVT disputes based on falsified or manufactured evidence
• No use of ZeroCloak's infrastructure to generate load against, or interfere with, systems you do not own
• No reverse engineering of the ZeroCloak platform or API
• No reselling of ZeroCloak accounts without a written partner agreement

We reserve the right to suspend accounts we reasonably believe are using the platform to evade ad-network policy enforcement rather than to prevent fraud.

Paid plans are billed in advance on a monthly, quarterly, or yearly cycle as selected at checkout, based on the click volume of the plan you select. Fees are non-refundable except as described in our Refund Policy.

We may change pricing with at least 30 days' notice; continued use after a price change takes effect constitutes acceptance of the new pricing.

We target 99.9% monthly uptime for the ZeroCloak scoring and dashboard platform. Growth and Agency customers can find service credit terms in their order form or Enterprise agreement.

ZeroCloak and its original content, features, and functionality are owned by ZeroCloak, Inc. and protected by copyright, trademark, and other intellectual property laws.

To the maximum extent permitted by law, ZeroCloak will not be liable for indirect, incidental, special, or consequential damages arising from your use of the service, including losses resulting from traffic incorrectly scored, blocked, or unblocked, or disputes that a network declines to honor.

Nothing in this section limits liability that cannot be limited under applicable law.

You may cancel your subscription at any time from your account settings. We may suspend or terminate accounts that violate these terms, including the acceptable use section above, after providing reasonable notice where practical.

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, unless otherwise required by applicable local law.